General

What is OneToolz?

OneToolz is a platform that helps you access popular AI tools like ChatGPT, Gemini, and Canva using local payment methods. We are also building our own student-focused AI chatbot designed for research and university use.

Who is OneToolz for?

• University & research students
• Freelancers & creators
• Professionals who need AI tools
• Anyone who cannot use international cards easily

Subscriptions & Access

What AI tools do you offer?

Currently, we offer subscriptions for:

• ChatGPT
• Gemini
• Canva Pro
• Other AI tools (more coming soon)

Each tool has its own plan and delivery time listed on the product page.

Is this an official subscription?

We provide legitimate access based on the plan you purchase. Details about access type and usage are clearly mentioned on each plan page.

How long does it take to get access?

Delivery time depends on the tool and plan you choose.

• Some plans are activated within hours
• Others may take up to 24–48 hours

Exact delivery time is shown before checkout.

Will I get full features?

Yes. You receive access to the features included in the selected plan. Please check the plan description for details.

Payments

What payment methods do you support?

We support local payment options, including:

• bKash
• Nagad
• Bank transfer
• Debit / credit cards (where applicable)

Available options are shown during checkout.

Do I need an international card?

No. OneToolz is built specifically to remove the need for international cards.

Accounts & Usage

Do I need to share my personal account?

No. Instructions for access or setup are provided after purchase, depending on the tool and plan.

Can I use the subscription on multiple devices?

Yes, as long as it follows the usage rules of the specific tool and plan.

What happens if my access stops working?

If you face any issues:

• Contact our support team

We will investigate and resolve it as quickly as possible. Customer support is included with every purchase.

Refunds & Support

Do you offer refunds?

Refunds are handled on a case-by-case basis. If access is not delivered or there is a verified issue from our side, we will resolve it or offer a refund where applicable.

How can I contact support?

You can contact us via:

• Website chat
• Email support
• WhatsApp / Messenger (if listed)

Support details are available on the Contact page.

Student Chatbot (Coming Soon)

What is the OneToolz student chatbot?

We are developing our own AI chatbot focused on:

• Research assistance
• Academic writing support
• Study explanations
• University-level learning

It will be affordable and accessible with local payments.

When will it be available?

We are actively working on it and plan to release early versions within the next few months.

Can I join early access?

Yes. You can join the waitlist from our website to get early access and updates.

Trust & Security

Is my payment information safe?

Yes. We do not store sensitive payment information. Payments are processed through secure channels.

Is OneToolz legal and safe to use?

Yes. We operate transparently and clearly explain how access is provided for every product.